Developing partnerships with HCF the company prefers the agencies with advanced diagnostic and treatment facilities, which provides a modern equipment, using of innovative therapies. The list of partners consists of state, institutional and commercial clinics involving the different classes of service.
This approach to the selection of providers of medical services enables the company to organize the provision of a wide range of therapeutic and diagnostic services and professional medical care according to the wishes and capabilities of clients.
NOVA" had been paying an active attention to development of voluntary health insurance from the beginning of it's activity. As a liaison between physician and patient insurance company affects the organization of medical services and their quality, upholding the interests of the client in relationships with medical institutions and pharmacies. "NOVA" agrees with the clinical the objectives, scope, timing and procedure for investigations, treatment strategy, and monitors the treatment and diagnostic process.
Competitive advantage of the company is it's own medical assistance service. Positive aspects of it's work are obvious - supervision by qualified doctors, monitoring the timeliness and completeness of medical services in real time, the organization of receiving medication and / or medical services at the best price, etc. The staff of assistance service controls each particular insured event, assessing services of adequate quantity and quality. Herewith there is always a feedback as to the insured himself, and with his doctor. Thanks to special software, the optimal load distribution among physicians, a dedicated phone line physician - coordinator may give due consideration to the insured.
